Privacy Policy

1. Introduction

This Privacy Policy outlines how KORA ("we", "us", "our") collects, uses, and safeguards your data when you use our second-hand marketplace platform.

2. Information We Collect

We collect personal and non-personal data when you use KORA, including:

• Account information (name, email, phone number)
• Listing details and uploaded images
• Device and browser information
• Location (if you permit it)
• Payment-related info (processed securely via third-party gateways)

3. How We Use Your Information

Your information is used to:

• Enable buying and selling
• Improve platform performance
• Provide customer support
• Prevent fraud and ensure safety
• Send service-related notifications

4. Cookies & Tracking

We use cookies to improve user experience, analyze usage, and personalize features. You may disable cookies in your browser settings, but some features may not work properly.

5. Sharing of Information

We do not sell your personal information. We may share your data with:

• Payment service providers
• Delivery/courier partners
• Legal authorities (only when required)

6. Data Security

We employ industry-standard security measures to protect your data. However, no method is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

• Access the data we hold about you
• Request corrections or updates
• Request deletion of your account and personal data
• Opt out of marketing communications

8. Data Retention

We retain your information as long as necessary to provide services, comply with laws, resolve disputes, and enforce agreements.

9. Children’s Privacy

KORA is not intended for children under 13. We do not knowingly collect data from children.

10. Policy Updates

We may update this Privacy Policy occasionally. Updates will be posted on this page and may be communicated to you where appropriate.

11. Contact Us

If you have questions regarding this Privacy Policy, contact us: